Henry Carus & Associates
Level 11, 607 Bourke Street, Melbourne CBD VIC 3000
Also Services: VIC
Henry Carus & Associates is a team of specialist Melbourne compensation lawyers with offices in the CBD, Brighton, Altona and Box Hill.
Backed by over 30 years of experience and with practitioners accredited by the Law Institute of Victoria, our services are tailored for clients who have suffered an injury in the workplace, in a car accident, in a public place or as a result of medical negligence.
By partnering with Henry Carus & Associates' personal injury lawyers, we can help you get the best possible outcome from your:
- WorkCover claim
- TAC claim
- Public liability claim
- Medical negligence claim.
Our services include:
- No fee unless you win
- Free initial consult
- Home / hospital visits
- Interpreter services.
At Henry Carus & Associates, we take the time to understand your individual concerns and goals, and then create a plan of action to achieve your desired outcomes.
We explain the legal process in detail to allow us to work together in achieving the best possible outcome.
The partnership process we follow with all of our clients has allowed our compensation lawyers to deliver excellent outcomes, winning over 98% of our cases.
Furthermore, all of our work is done on a "no win, no charge" basis, guaranteeing that you do not pay any fees until we have won your case.
To access our free telephone advice service or to schedule a free initial one-on-one consultation with a personal injury lawyer, please contact us:
Offices located in: Melbourne CBD, Brighton, Altona and Box Hill
Our Team Profiles
Amanda Poh is committed to making sure her clients achieve the justice that they deserve. Since joining Henry Carus & Associates in 2009, Amanda has put her legal skills to work, priding herself on helping people during difficult and challenging times in their lives. Fluent in five languages, Amanda's excellent communication skills ensures all of her clients understand their legal options and each stage of their case.
Wendy Kleyn is passionate about making a difference to people's lives, and this is evident in the dedication and effort she puts into all of her clients' cases. With more than a decade's experience specifically in personal injury law, Wendy has a vast array of knowledge in the area and is accredited as a specialist by the Law Institute of Victoria in recognition of this exceptional knowledge. She also has a keen interest in all aspects of medical negligence law, helping clients who have been deprived of quality medical care. Her deep compassion for people has also led to her involvement in a number of not-for-profit causes and volunteer roles, furthering her ability to connect with people on all levels. Warm, friendly and considerate, Wendy is sensitive to her clients' needs and serious about getting the best outcome for them.
Listening to his clients, understanding their concerns and goals and taking the time to explain their options are at the core of Henry Carus' approach. Having been a former New York City trial lawyer and having acted for a number of insurance firms here in Australia, Henry's varied work experience has given him a unique insight into each and every aspect of the legal process. Approachable, caring and determined, Henry goes to great lengths to understand his clients' personal situations and stories and explain to them the legal process in detail. His approach is what ensures excellent outcomes, winning over 98% of cases.
Although an injured person may be partly at fault, it does not remove the responsibility of others for an accident.
People who are injured often believe they have caused or partly contributed to events leading to the accident. But, even if the injured person does contribute to the accident itself, it does not mean they do not have a claim for damages.
Strict liability can go a long way to discourage reckless behaviour and may also lead to motorists taking every possible precaution to avoid accidents.
What happens when someone who is already injured is in an accident?
Slip and fall on something that has been spilt on the floor of the store, suffer an injury as a result and you may be entitled to an award of compensation.
Please note that the following testimonials are collected, supplied and maintained by Henry Carus & Associates .
Danny fell through a hole in a concrete roof at his work and sustained a serious injury from the fall. He required surgery to his arm and had ongoing problems with day to day and work activities. After the accident in 2006 he attempted to handle his claim with WorkCover himself but, found the WorkCover insurer unwilling to approve the additional medical treatment that he needed. He came to Henry Carus and Associates for help. Despite the insurer denying liability and blaming Danny for the accident we were able to negotiate a fair settlement without having to proceed to court. Danny wrote to us expressing his appreciation for our help:
Jianping, an older Asian woman, was injured very badly while working in a factory. The assembly line was too high for her and her employee addressed the issue by giving her a milk crate to stand on. One day while working on the assembly line she slipped off the crate and shattered her knee, never to be able to walk normally again. Trusting Henry Carus and Associates with her claim, we worked hard on our investigation and the company eventually accepted liability. We started with an offer of $60,000 and ended settling at $288,000. Jianping wrote to us expressing her gratitude and sharing her story for others:
I am very grateful to all the assistance and professional guidance provided by Henry Carus & Associates on my way to gain WorkCover compensation, and the afterwards service as well. I would like to share my experience and feelings for the past three years in relation to my compensation.
I migrated to Australia in November 2004 and I started to work in a factory in 2005. Due to the poor safety conditions in the factory, I had a fall accidentally in 2006, and suffered a knee cap fracture. I was sent to hospital right away and had a surgery. You can imagine the physical pain, yet I did not know what to do with the psychological influence and the helplessness followed. As I had just migrated to Australia not long, I had no idea how to cope with such an unfortunate accident. My friends and the factory gave me the idea that I could not approach lawyers to make a lawsuit, as in Australia, lawyers were very expensive, even you won the case eventually, you would have to contribute most of your compensation amount to the solicitor fee. At the time the factory would like to solve the issue in private as well. I was confused with all the opinions yet I felt very unjustified. Later I accidentally saw an advertisement on a Chinese newspaper about a professional personal injury law firm specialised in WorkCover claims, and it said “No Win No Fee”, which gave me the courage to ring them. Very soon Henry came to visit me at my house (as it was inconvenient for me to attend their office due to my knee injury). During our conversation, he clearly explained to me the whole procedure of the claim, how to cope with all kinds of difficulties that may occur, and also their charge. I understood well the whole procedure, so I authorised Henry Carus & Associates to act for me.
The whole compensation process took me over three years. It was a very hard period of my life (mainly emotionally and psychologically). During the process, WorkCover advised me to attend their specialist medical exams many times, and also continually requested me to work by phone calls or letters, and sometimes they even assigned people to follow me secretly and took surveillance pictures. All of these were for the purpose to collect evidence helpful for them so that they could pay me less or even nothing. For an injured person, it would be so hard to deal with all of these without a professional lawyer’s support and guidance. I was lucky enough to have such support throughout the whole process, so that every time I met some difficulty I had the confidence to deal with it. My solicitor also arranged all kinds of specialists to examine my injury. With all the support from Henry Carus & Associates, I did not feel lonely or scared during the three year long compensation.
The negotiation of the settlement amount also took a very long time.They always started with a very low offer, yet after several times negotiation, my solicitor got me a very satisfactory result in the end, and also their charge was very reasonable. Therefore, I really appreciate what Henry Carus & Associates has done for me. They have fought for my best interest during the compensation. Thank you
David, a self-employed painter and decorator, was involved in a motor vehicle accident and sustained a number of injuries. Severe lower back pain meant that his ability to work was substantially restricted and, as a result, he experienced a significant loss of earnings. David went to a known firm of solicitors who asked TAC for a serious injury certificate so he could get compensation. TAC said no and David’s solicitors said they could no longer help him. David came to our firm and asked if we could help – and we did. We issued proceedings for him in the County Court and fought for him all the way to a trial. After hearing all the evidence, a Judge gave him the certificate he needed. With that certificate we then went and achieved a settlement of his claim for $250,000. On reflection, David wrote to us and said:
Helen and I would like to tell you all how happy we are with the outcome of our case. As you know, we went to another legal firm first who acted on my behalf and who in hindsight were hopeless!
Henry, you and your team have been so informative all the way through the case, with a realistic expectation and, of course, ‘the win’. The other well-known legal firm provided very little correspondence and actually ‘dropped’ my case, leaving me with little or no hope of an outcome for my future or my family.
I cannot recommend Henry Carus and Associates highly enough and would be happy to have an informal chat with any prospective client as to how happy I have been with the service/outcome of my case. I think mostly the fact that myself and Helen were informed at every stage of the case of what was happening; the judgement; commitment; realistic expectations; honesty; and the results you achieved on behalf of my family and I.
With much sincerity,
David and Helen
Elizabeth came to us for assistance after she suffered injuries whilst undergoing dental treatment. During the removal of temporary crowns and the insertion of a bridge, Elizabeth suffered a nerve injury which left her with chronic pain. This affected every aspect of her life, including her ability to work. We commenced proceedings for Elizabeth but were met with a dogged refusal by the dentist’s insurance company and lawyers to accept responsibility. After a long and difficult fight, we were able to settle Elizabeth’s case for a very good outcome. Elizabeth wrote to us saying:
I had been struggling with a chronic pain condition caused by an injury, for over a year when I first met Henry. I found him to be an honest and caring person who believed in seeking justice for people injured through no fault of their own. Henry believed I deserved compensation and was very forthcoming about my right to pursue a damages claim. He was also very clear and fair regarding the costs involved. His associate Wendy guided me through this stressful and exhausting process with patience and understanding. We eventually reached a settlement and I can’t thank Henry, Wendy and all the office staff for treating me with kindness and patience, as well as the many hours of work involved in preparing my claim.
Andrew was a qualified refrigeration maintenance worker who truly enjoyed his career.
At the age of 63, he was hired to provide his skills on a worksite and set to work to fix an air conditioning unit located on the roof.
The repair required him to ascend a very unsafe ladder with equipment.
Andrew injured his back in the process and was unable to return to work.
We helped Andrew seek compensation for his pain and suffering and loss of income, and got his claim accepted on the basis that he was planning to work well past the age of 65.
Andrew wrote to us expressing his appreciation:
"Thank you for your work on my case. I appreciate all your support and dedication in my time of need. Your professional and timely response helped make a very stressful situation a lot more bearable. I would highly recommend your services to any potential client without reservation."
Frequently Asked Questions
Yes, we have on staff qualified to speak to you in Mandarin, Cantonese, Russian, Spanish, Italian, Ukranian, Turkish and Albanian. We can also arrange an interpreter for you if needed.
I'm injured and in hospital. Can you come and visit me?
Under all circumstances, Henry Carus & Associates makes sure that you understand all aspects of your claim for compensation.
Yes we can – we offer both hospital and home visits.Where are you located?
Henry Carus & Associates has four convenient office locations around Victoria - Melbourne CBD, Brighton, Altona, Box Hill.I have some questions that I'd like answered to see if I do have a case. Can I talk to someone about these without any obligation or need for payment?
Yes you can. To ensure that you fully understand your legal rights, we offer a no obligation, free telephone advice service and a free initial one-on-one consultation.Why are you different to other firms?
Our practitioners have a vast array of experience spanning the insurance and medical industry, and have gained this both in Australia and internationally.
Our insurance experience, working for the likes of TAC, provides us with a solid base from which to build your case. Experience gained working with the medical industry also helps us understand your current physical and emotional difficulties and the long term consequences of your injuries.
Together, we make sure that this unique knowledge and insight is on your side, delivering the best possible outcome for you.
All of our work is done on a “no win, no charge” basis, guaranteeing that you do not pay any fees until we have won your case. We provide you with a Costs Agreement from the outset and this document, along with regular updates from us, will ensure that you have a clear estimate of the total legal fees you will be required to pay upon a successful result. Prior to settlement we detail to you the amount you are required to pay and ensure that you are comfortable with the final outcome.How do I know if I have a serious injury?
We are often asked by clients whether they have a "Serious Injury". The term is constantly being examined by judges, and a recent decision by the Court of Appeal in Victoria has helped to make the concept easier for an injured person to understand.
In Hayden (2010), the Court focused on the level of pain perceived by the injured person and how that pain affected a persons life. Pain alone can be the basis for a Court to find you have suffered a "Serious Injury".
We strive to make all aspects of compensation law easier for you to understand, as we have found the more an injured person understands the law, the more we can achieve the best possible outcome.